In the cases of many malware infestations, the malicious software will change settings to make it appear that your computer is more damaged than it actually is.
One of the most common targets of this software is your proxy server settings. If your network and sharing center shows that you are connected to the internet, but you are unable to access any pages in internet explorer, try checking your proxy settings.
Go to
Internet Options>Connections>Advanced
If the use proxy server box is checked, un-check it and try again. The odds are good it will solve the issue and allow you to update your anti-malware software.
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